After your order form is signed, we email an invoice to the billing contact you named. You pay from that invoice. This page describes what it looks like and how paying works.
If you would rather ask a person, write to billing@donoratlas.com.
How billing works
Our invoices are sent through Stripe, a payment processor. The email names what the invoice covers, the amount and the due date, and links to the invoice itself.
You pay from that invoice page. It shows the full invoice and the payment methods you can use.
Ways to pay
The invoice page lists the ways you can pay:
- Bank transfer (ACH). A transfer from your bank account, set up from the invoice.
- Wire transfer. Sent from your bank using the details shown on the invoice.
- Credit or debit card. Entered on the invoice page.
Choose a method on the invoice and follow the instructions there. The bank details for a transfer or a wire are shown inside the invoice. We do not publish them on this site, and we do not send them any other way. If the method you need is not on your invoice, email billing@donoratlas.com before paying.
When payment is due
Payment is due within 30 days unless your order form says otherwise. The due date is printed on the invoice. If it does not match your order form, tell us at billing@donoratlas.com and we will correct it.
Receipts and copies for your records
You can download a PDF of the invoice from the invoice page, and a receipt from the same page once you have paid.
Questions
For a copy of an invoice, a due date that looks wrong, or anything else about a bill, email billing@donoratlas.com.